SMS Privacy Policy – Cruz Management Solutions LLC

Introduction

At Cruz Management Solutions LLC, we are committed to protecting your privacy. This SMS Privacy Policy explains how we use your phone number and personal information when you choose to receive SMS notifications from us.

Information We Collect

When you provide your phone number to us (via contracts, online forms, or customer service), we may use it to send:

  • Payment reminders
  • Transaction confirmations
  • Administrative notifications

We do not use your number for marketing or third-party promotions.

Consent

By providing your phone number, you consent to receive SMS messages from Cruz Management Solutions LLC related to your services:

  • Message frequency varies by service.
  • Message and data rates may apply.
  • You may opt-out at any time by replying STOP. After you send STOP, you will receive a one-time confirmation and no further messages will be sent.
  • You may resume receiving messages by replying START.
  • For assistance, reply HELP or contact us directly.

Data Retention

  • SMS-related records (consent, opt-in/opt-out logs) are retained for 7 years in compliance with legal and administrative requirements.
  • After this period, your data may be securely deleted or anonymized, unless required otherwise by law.

Data Security

  • Your phone number and personal information are stored on secure servers located in the United States.
  • We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

Charges

Message and data rates may apply depending on your carrier. We are not responsible for charges imposed by your mobile provider.

Your Rights

You may:

  • Request a copy of the personal data we hold about you.
  • Request correction or deletion of your information (except where retention is required by law).

To exercise your rights, please contact us at:

Address: 4240 North Franklin Road, Suite 111 – Franklin Crossing, Indianapolis, IN 46226
Phone: (317) 995-1062
Email: info@cruzmanagementsolutions.com